europcar germany - new zealand car hire companies
europcar germany - car hire new zealand
Europcar Germany Rental Terms
Mandatory Surcharges
Airport: 23.5%
Railway: 23.5%
Cruise Terminal Stations: 23.5%
No Show Fee: Pre Paid 100% / Pay on arrival 95€ per Rental
Cancellation Fee: Pre Paid 100%
Age Requirements
Minimum Age
18 YEAR-OLD: MBMR, MCMR, MTMR, EBMR, ECMR, EWMR, EXMR, HCMR, HCAR, CCMR, CDMR, CLMR, CXMR, CPMR, CWMR, CWAR, CCAR, CZMR, DCMR, DCAR, DWMR, DWAR
21 YEAR-OLD: IDMR, IDAR, IXMR, IWMR, IWAR, IVMR, IVAR, IZMR, JDMR, JDAR, JWMR, JWAR, SDMR, SDAR, SWMR, SWAR, SXMR, RDMR, RDAR, RWMR, RWAR, FDAR, FDMR, FWMR, FWAR, FVMR, FVAR, LVMR, LVAR, PVMR, PVAR, SVMR, SVAR, SVMN, SVAN, ETMR, CTMR, ISMR, ITMR, XVAR, XVAN, XVMR
23 YEAR-OLD: FTMR, IFMR, IFNR, IFAR, SFMR, SFNR
25 YEAR-OLD: PDMR, PDAR, LDAR, PWAR, LWAR, LTMR, PSMR, PZAR
27 YEAR-OLD: XDAR, XLAR, XCAR, XTAR, XSAR, PFAR, PFBR, LFBR, XFBR, FFNR, FFMR
Minimum Driving Licence Period
1 YEAR: Economy -Compact Elite
3 YEAR: from Intermediate
Young Driver Charge: Under the age of 23 - 10€/day max. 50€ (Not included in the rates)
Licence Requirements
Driver must present valid driving license at the time of rental. Non-European drivers are strongly recommended to hold an international driver license due to German law.
Additional Driver Charge
9€ (max. 50€ per rental) for each additional driver (Not included in the rates)
|
One-Way Type |
Charge |
Remarks |
|
Domestic |
28 € between cities; |
Charged to Driver; Paid locally |
|
International |
Not included in the rates; |
Charged to Driver; Paid locally |
Out of Hours Policy
Not included in the rates; Charged to the driver
Airport / Downtown / Railway: 32€
|
Equipment |
Charge per Day |
Charge per Rental(€) |
Remarks, ie Replacement Amount |
|
Baby Seat CSI (0-9 months) |
12€/day |
60 |
Does not qualify for international One-Ways / Penalty fee 250€; Not included in the rates; Charged to the Driver |
|
Child Seat CSB (9 month-3,5 years) |
12€/day |
60 |
Does not qualify for international One-Ways / Penalty fee 250€; Not included in the rates; Charged to the Driver |
|
Child Seat CST (4-12 years) |
12€/day |
60 |
Does not qualify for international One-Ways / Penalty fee 250€; Not included in the rates; Charged to the Driver |
|
Luggage Rack |
10€/day |
60 |
Penalty Fee: 119€; Not included in the rates; Charged to the Driver |
|
Navigation System |
9€ /day |
60 |
Penalty fee: 350€, GPS for categories ECO, Compact, Intermediate, Standard, SVMR and FVMR does not qualify for international Oneways. Car groups Fullsize (except FVMR) and above are generally equipped with built in Navigation System at no extra costs. Not included in the rates; Charged to the Driver |
|
Security Life Jacket |
3.15 |
3.15 |
Penalty Fee: 50€; Not included in the rates; Charged to the Driver |
|
Ski Racks |
10€/day |
60 |
Penalty Fee: 300€ / On request only; Not included in the rates; Charged to the Driver |
|
Snow Chains |
15€/day |
90 |
Penalty fee: 300€ / On request only. Not available for Special Cars and Minivans; Not included in the rates; Charged to the Driver |
|
Winter Tyres (WIT) |
Included in the rates |
Included in the rates |
Valid for Checkouts 01.11.2017 - 31.03.2018 & 01.11.2018 - 31.03.2019 |
|
Winter Tyres (STR) |
17€/day |
125 |
Valid for Checkouts 01.04.2017 - 31.10.2017; 01.04.2018-31.10.2018 |
|
Bicycle Rack |
8€ /day |
40 |
Penalty Fee: 350€; Not included in the rates; Charged to the Driver |
Other Charges and Information
Refuelling charge and policy: All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge varies by the gasoline prices
Deposit Policy: 300€ / no cash deposit possible / no debit card accepted
Credit cards accepted: VISA, MASTERCARD, DINERS CLUB, AMERICAN EXPRESS
Grace Period: 59 minutes
Late Return Penalty: One extra Day
Chauffeur Drive available via following locations: Berlin, Hamburg, Frankfurt, Munich, Cologne, Stuttgart
Advance Booking: 12 hours for prepaid, 2 hours for web bookings (except weekends & local holidays 24 hours)
Country Restrictions: Albania, Armenia, Azerbaijan, the Balearic Islands, Baltic states, Bulgaria, Estonia, Georgia, Greece, Iceland, Canaries, Kazakhstan, Kirgistan, Corsica, Croatia, Latvia, Lithuania, Malta, Moldova, Rumania, Russia, Sardinia, Sicily, Tadshikistan, Turkmeni
Condition of Vehicle: ie Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply
Roadside Assistance: Sticker with emergency phone number in every car (coverage in Germany for: * loss of keys; * wrong tank filling (without starting the car); * lockout from the vehicle with automatic door lock; * Lying down with empty tank)
Damage Admin Fee: Europcar shall charge a flat processing fee of € 95.00 as compensation for the administrative expenses for each damage.
Mileage Restriction: Charged to Driver; 1-24 days 300km per day; midterm package 25-28 days 3.500km, additional day 29 days to 56 days length of rental 125km
Special Equipment/ Insurance & Waives: Only on Airports apply additional Airport Fee of 23,5% per additional equipment, per Day and charged to the driver
Cap Mileage - rates for additional kilometer: Mini & Economy 0,19 €, Economy 0,20€, Compact 0,23 €, Intermediate 0,24 €, Standard 0,25 €, Fullsize 0,26 €, Premium 0,28€, Luxury & Upper Luxury 0,30 €, Minivan 0,39 €;
Special Cars: MTMR, ETMN, ETMR, CTMN, CTMR, ITMN, ITMR, FTMR, FTAR, FSMR, FSAR, CFMR, CFAR 0,35 €; all other Special Cars e.g. bigger Convertible, Coupé and SUVs etc. 0,39 €
Billing address changes: A customer can address changes of his address (e.g.company billing address) at the counter at time of checkout. An address change at later stage is not possible.
Low Emission Zone (Umweltzone): Only cars displaying a green permit disc may drive within the Low Emission Zones of German cities. All of Europcar's vehicles have a green permit disc applied to the window, no extra charges will apply.
Insurances & Waivers
|
Type |
Charge per Day |
Remarks and Excess Amounts |
|
Basic Protection Package |
Included in the rates |
Economy, Compact, Intermediate, Standard 950,- € // Fullsize, Premium, Luxury 1.150,- € // XDAR: 1.150,- €, Minivans 7-9-Seaters: 1.150,- € // Convertibles, All Special Cars: 1.150-1.400,- € / Young Driver always (under 23 years) have Excess of 1.200,- € |
|
Theft Waiver THW |
Included in the rates |
160,- € per claim (theft, fire, explosion, glass breakage, elementary damage, collision with bird or game) |
|
Super Theft Waiver STHW |
from 4,- € (1-2 days duration), from 3,93,- € (3-4 days duration), |
80 € for Cars (except Special cars); Not included in the rates; Charged to the driver |
|
PAI |
10,- €; excluded in the rates; charged to Driver |
liability cover : |
|
Third Party Liability |
|
The amount insured for motor third party liability accounts to 100.000.000€ at large for bodily injury, property damage and financial loss; with a maximum of 12.000.000 € per injured person |
|
Medium Protection Package |
from 18,- € (1-2 days duration), from 14,- € (3-4 days duration), |
Economy, Compact, Intermediate, Standard 450,- € // Fullsize, Premium, Luxury 650,- €; Not included in the rates; Charged to the driver |
|
Premium Protection Package |
from 27,- € (1-2 days duration), from 24,- € (3-4 days duration), |
0 € for Cars (except Special cars); Not included in the rates; Charged to the driver |
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
Europcar Germany Rental Terms for travel between 01-Aug-2017 and 31-Dec-2019
Mandatory Surcharges
Airport: 23.5%
Railway: 23.5%
Cruise Terminal Stations: 23.5%
No Show Fee: Pre Paid 100% / Pay on arrival 95€ per Rental
Cancellation Fee: Pre Paid 100%
Age Requirements
Minimum Age
18 YEAR-OLD: MBMR, MCMR, MTMR, EBMR, ECMR, EWMR, EXMR, HCMR, HCAR, CCMR, CDMR, CLMR, CXMR, CPMR, CWMR, CWAR, CCAR, CZMR, DCMR, DCAR, DWMR, DWAR
21 YEAR-OLD: IDMR, IDAR, IXMR, IWMR, IWAR, IVMR, IVAR, IZMR, JDMR, JDAR, JWMR, JWAR, SDMR, SDAR, SWMR, SWAR, SXMR, RDMR, RDAR, RWMR, RWAR, FDAR, FDMR, FWMR, FWAR, FVMR, FVAR, LVMR, LVAR, PVMR, PVAR, SVMR, SVAR, SVMN, SVAN, ETMR, CTMR, ISMR, ITMR, XVAR, XVAN, XVMR
23 YEAR-OLD: FTMR, IFMR, IFNR, IFAR, SFMR, SFNR
25 YEAR-OLD: PDMR, PDAR, LDAR, PWAR, LWAR, LTMR, PSMR, PZAR
27 YEAR-OLD: XDAR, XLAR, XCAR, XTAR, XSAR, PFAR, PFBR, LFBR, XFBR, FFNR, FFMR
Minimum Driving Licence Period
1 YEAR: Economy -Compact Elite
3 YEAR: from Intermediate
Young Driver Charge: Under the age of 23 - 10€/day max. 50€ (Not included in the rates)
Licence Requirements
Driver must present valid driving license at the time of rental. Non-European drivers are strongly recommended to hold an international driver license due to German law.
Additional Driver Charge
9€ (max. 50€ per rental) for each additional driver (Not included in the rates)
|
One-Way Type |
Charge |
Remarks |
|
Domestic |
28 € between cities; |
Charged to Driver; Paid locally |
|
International |
Not included in the rates; |
Charged to Driver; Paid locally |
Out of Hours Policy
Not included in the rates; Charged to the driver
Airport / Downtown / Railway: 32€
|
Equipment |
Charge per Day |
Charge per Rental(€) |
Remarks, ie Replacement Amount |
|
Baby Seat CSI (0-9 months) |
12€/day |
60 |
Does not qualify for international One-Ways / Penalty fee 250€; Not included in the rates; Charged to the Driver |
|
Child Seat CSB (9 month-3,5 years) |
12€/day |
60 |
Does not qualify for international One-Ways / Penalty fee 250€; Not included in the rates; Charged to the Driver |
|
Child Seat CST (4-12 years) |
12€/day |
60 |
Does not qualify for international One-Ways / Penalty fee 250€; Not included in the rates; Charged to the Driver |
|
Luggage Rack |
10€/day |
60 |
Penalty Fee: 119€; Not included in the rates; Charged to the Driver |
|
Navigation System |
9€ /day |
60 |
Penalty fee: 350€, GPS for categories ECO, Compact, Intermediate, Standard, SVMR and FVMR does not qualify for international Oneways. Car groups Fullsize (except FVMR) and above are generally equipped with built in Navigation System at no extra costs. Not included in the rates; Charged to the Driver |
|
Security Life Jacket |
3.15 |
3.15 |
Penalty Fee: 50€; Not included in the rates; Charged to the Driver |
|
Ski Racks |
10€/day |
60 |
Penalty Fee: 300€ / On request only; Not included in the rates; Charged to the Driver |
|
Snow Chains |
15€/day |
90 |
Penalty fee: 300€ / On request only. Not available for Special Cars and Minivans; Not included in the rates; Charged to the Driver |
|
Winter Tyres (WIT) |
Included in the rates |
Included in the rates |
Valid for Checkouts 01.11.2017 - 31.03.2018 & 01.11.2018 - 31.03.2019 |
|
Winter Tyres (STR) |
17€/day |
125 |
Valid for Checkouts 01.04.2017 - 31.10.2017; 01.04.2018-31.10.2018 |
|
Bicycle Rack |
8€ /day |
40 |
Penalty Fee: 350€; Not included in the rates; Charged to the Driver |
Other Charges and Information
Refuelling charge and policy: All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge varies by the gasoline prices
Deposit Policy: 300€ / no cash deposit possible / no debit card accepted
Credit cards accepted: VISA, MASTERCARD, DINERS CLUB, AMERICAN EXPRESS
Grace Period: 59 minutes
Late Return Penalty: One extra Day
Chauffeur Drive available via following locations: Berlin, Hamburg, Frankfurt, Munich, Cologne, Stuttgart
Advance Booking: 12 hours for prepaid, 2 hours for web bookings (except weekends & local holidays 24 hours)
Country Restrictions: Albania, Armenia, Azerbaijan, the Balearic Islands, Baltic states, Bulgaria, Estonia, Georgia, Greece, Iceland, Canaries, Kazakhstan, Kirgistan, Corsica, Croatia, Latvia, Lithuania, Malta, Moldova, Rumania, Russia, Sardinia, Sicily, Tadshikistan, Turkmeni
Condition of Vehicle: ie Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply
Roadside Assistance: Sticker with emergency phone number in every car (coverage in Germany for: * loss of keys; * wrong tank filling (without starting the car); * lockout from the vehicle with automatic door lock; * Lying down with empty tank)
Damage Admin Fee: Europcar shall charge a flat processing fee of € 95.00 as compensation for the administrative expenses for each damage.
Mileage Restriction: Charged to Driver; 1-24 days 300km per day; midterm package 25-28 days 3.500km, additional day 29 days to 56 days length of rental 125km
Special Equipment/ Insurance & Waives: Only on Airports apply additional Airport Fee of 23,5% per additional equipment, per Day and charged to the driver
Cap Mileage - rates for additional kilometer: Mini & Economy 0,19 €, Economy 0,20€, Compact 0,23 €, Intermediate 0,24 €, Standard 0,25 €, Fullsize 0,26 €, Premium 0,28€, Luxury & Upper Luxury 0,30 €, Minivan 0,39 €;
Special Cars: MTMR, ETMN, ETMR, CTMN, CTMR, ITMN, ITMR, FTMR, FTAR, FSMR, FSAR, CFMR, CFAR 0,35 €; all other Special Cars e.g. bigger Convertible, Coupé and SUVs etc. 0,39 €
Billing address changes: A customer can address changes of his address (e.g.company billing address) at the counter at time of checkout. An address change at later stage is not possible.
Low Emission Zone (Umweltzone): Only cars displaying a green permit disc may drive within the Low Emission Zones of German cities. All of Europcar's vehicles have a green permit disc applied to the window, no extra charges will apply.
Insurances & Waivers
|
Type |
Charge per Day |
Remarks and Excess Amounts |
|
Basic Protection Package |
Included in the rates |
Economy, Compact, Intermediate, Standard 950,- € // Fullsize, Premium, Luxury 1.150,- € // XDAR: 1.150,- €, Minivans 7-9-Seaters: 1.150,- € // Convertibles, All Special Cars: 1.150-1.400,- € / Young Driver always (under 23 years) have Excess of 1.200,- € |
|
Theft Waiver THW |
Included in the rates |
160,- € per claim (theft, fire, explosion, glass breakage, elementary damage, collision with bird or game) |
|
Super Theft Waiver STHW |
from 4,- € (1-2 days duration), from 3,93,- € (3-4 days duration), |
80 € for Cars (except Special cars); Not included in the rates; Charged to the driver |
|
PAI |
10,- €; excluded in the rates; charged to Driver |
liability cover : |
|
Third Party Liability |
|
The amount insured for motor third party liability accounts to 100.000.000€ at large for bodily injury, property damage and financial loss; with a maximum of 12.000.000 € per injured person |
|
Medium Protection Package |
from 18,- € (1-2 days duration), from 14,- € (3-4 days duration), |
Economy, Compact, Intermediate, Standard 450,- € // Fullsize, Premium, Luxury 650,- €; Not included in the rates; Charged to the driver |
|
Premium Protection Package |
from 27,- € (1-2 days duration), from 24,- € (3-4 days duration), |
0 € for Cars (except Special cars); Not included in the rates; Charged to the driver |
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
