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Europcar Great Britain



Europcar Great Britain Rental Terms

Net Rate Terms and Conditions - UK Cars
Valid From: 7/28/2017   Currency : GBP     *ALL POS         Amounts stipulated below are excluding Tax*: 20%          
            *Please see rate sheets (Product Inclusions) for         All Terms & Conditions & Prices are subject to change          
            variations by POS                    
Mandatory Surcharges
Charge Type Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
PLS
Premium Location Surcharge		 15% per rental Driver All PLS Locations Excliding Wick Apt
(See below lsit)		 3-Jun
£35 per rental Driver Wick Apt 28-Jan
Railway Does not apply in UK Driver Does not apply in UK 3-Jun
LAF/Road Tax £1.60 per day Driver   1-Apr
No Show Fee £25 (no VAT charged) Driver   3-Jun
                                 
Age Requirements
Minimum Age Requirements by car type - Young drivers surcharge applicable for drivers 25 and under
MCMR ECMR CCMR CDMR IDMR CCAR IVMR IWMR / SWMR CWMR SDAR SDMR FVMR / FVAR PWAR PDAR LDAR WDAD Go Live
22 22 22 22 23 23 23 23 23 23 23 25 25 25 25 28
WFAD WCAR JEAR JNAR REAR XTAR UEAD XLAR XXAR WTAR XDAD WSAD UFBD XFDD WVAD SVMR 31-Mar
28 28 30 30 30 30 30 30 30 30 30 30 30 30 30 25
The minimum age of 22 years applies at all stations, with the exception of the accounts listed below:
Station Exceptions: Bradford - minimum age of 26 years , Doncaster - minimum age of 24 years , Leeds City - minimum age of 24 years , Leeds/Bradford Airport - minimum age of 24 years ,  Manchester Salford - minimum age of 24 years , Oldham - minimum age of 25 years , Preston - minimum age of 26 years , Reading - minimum age of 25 years , Sheffield - minimum age of 25 years
Upper Age Limit 75 ONLY at Pembroke, Carmarthen, Plymouth, Exeter, and York locations Go Live
6-Jun
                                 
Driving Licence Requirements
Area Requirements/Comments Go Live
Most of UK All drivers must present a full valid licence at the time of rental, which must have been held for at least 12 months prior to the rental checking out. 8-Jun
Plymouth, Exeter, Taunton, Carmarthen, Pembroke, Aberystwyth and Llanelli Licence must have been held for at least 2 years prior to checkout for young drivers under the age of 25 years old. 3-Jun
York Drivers aged 22 years old must have held their drivers licence for a minimum of 2 years prior to checkout. -
Residency Licence Type Requirements/Comments Go Live
UK Resident UK Photocard Licence FROM 8TH JUNE 2015 Customers will need to use “Share My Driving Licence”, the new online service from the DVLA, for validation of their driving record. 3-Jun
UK Resident UK Paper Licence Must present an additional form of photographic ID in the form of a Full Valid Passport, Armed Forces ID Card or a Police Warrant Card, no other form of ID will be accepted. 3-Jun
UK Resident EU Driving Licence Licence is valid until the age of 70 or for 3 years after becoming a UK resident - whichever is longest. 3-Jun
UK Resident Non-EU Driving Licence Licence holder may drive in the UK for up to 12 months from the time they become resident. After 12 months their overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent. 3-Jun
Any Non-UK Driving Licence Must produce full valid Passport. If the licence does not show an address, the holder must also produce proof of current address in the form a Current Credit Finance Agreement, Current Utilities Bill, or Current Bank Statement. 3-Jun
UK Resident Any All renters with a UK home address will need to pass an Experian Authenticate check (see Miscellaneous Info) as verification of residence at their given address. Any customer failing an Authenticate check will not be allowed to rent. 3-Jun
Any Non-UK Driving Licence All visitors to the UK must present a full valid licence. Licences issued overseas must be clearly identifiable as a driving licence, otherwise an International Driving Licence will be required. A Passport, ID showing home address and proof of entry/exit to the UK (e-tickets acceptable) must be produced if not a UK resident. Visitors to the UK will have their Passport and Driving Licence Updated for authenticity by the ID Scan at participating locations 3-Jun
                                 
Waivers
Waiver Type Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Excess Charges/Comments Go Live
Collision Damage Waiver (CDW) 1-14 Days: £10.00
15+ Days: £8.33		 Driver
Small: £1,200
Large: £1,500
Small = CCAR, CCMR, CDMR, CWMR, CZMR, DDMR, ECAR, ECMR, MCMR, DCMR, DCAR, DCBR
Large = IDMR, IDAR, SDMR, SDAR, SWMR, SZMR, IWMR, IVMR, FVAR, FVMR, LDAR, PDAR, PWAR, JGMR, JMNR, RCNR, SVMR

Selection = £2,000		 31-Mar
Theft Waiver (THW) 1 - 14 days = £10.00
15 + days = £8.33		 Driver
Small: £1,200
Large: £1,500
Small = CCAR, CCMR, CDMR, CWMR, CZMR, DDMR, ECAR, ECMR, MCMR, DCMR, DCAR, DCBR
Large = IDMR, IDAR, SDMR, SDAR, SWMR, SZMR, IWMR, IVMR, FVAR, FVMR, LDAR, PDAR, PWAR, JGMR, JMNR, RCNR, SVMR

Selection = £2,000		 31-Mar
Value Cover £7.49 Driver Zero Excess for any damage to Windscreen, Glass or tyres (does not include lamps or damage past these items). Not avaliable to young drivers. 3-Jun
Value Cover (Selection Vehicles) £9.16 Driver Zero Excess for any damage to Windscreen, Glass or tyres (does not include lamps or damage past these items). Not avaliable to young drivers. 9-Nov
Roadside Assistance Cover (RSA) £3.33 Driver Covers; Lost keys or keys locked inside the vehicle (Includes assistance and replacement key charge of £140), Flat tyres (Assistance only, not replacement), Wrong fuel or empty tank (Assistance and tank draining provided the vehicle has not been started, will not cover engine rebuild), Flat battery (Assistance and new battery if required) 3-Jun
Roadside Assistance Express (RSE) £5.83 Driver Provides same coverage as Roadside Assistance Cover plus, if necessary, a replacement vehicle will be delivered to you instead of relaying both you and the vehicle to the nearest Europcar station 8-Jun
Roadside Assistance Express (RSE) Northern Ireland £7.50 Driver Provides same coverage as Roadside Assistance Express Scotland, plus it allows you to take the vehicle into the Republic of Ireland 3-Jun
SPAI (NOT SUBJECT TO VAT) £8.00 Driver Cover for personal injury and death up to €200,000, medical expenses up to €10,000 and baggage up to €5,000.SPAI is not subject to VAT. 28-Jan
Medium Protection Package - FL LOCATIONS 3-May
Medium Protection Package - Reduces the excess to £250.00 for standard vehicles and £500.00 for Selection vehicles.
For drivers aged between 22 and 25 (*22-23 years at London Croydon South & **22-30 years at Bradford), Medium Protection Package cannot be purchased to waive the excess at the following locations: London Lewisham, London Kings Cross, London Fulham, London Marble Arch, London Kennington, London Croydon South* and Bradford**. In these cases the full CDW/DW excess is always applicable. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages).
Small Cars 1 - 3 Days = £16.67
4 - 6 Days = £14.58
7 - 13 Days = £12.50
14 - 27 Days = £10.42
28+ = £8.33		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 3-May
Large Cars 1 - 3 Days = £20.83
4 - 6 Days = £18.75
7 - 13 Days = £16.67
14 - 27 Days = £14.58
28+ = £12.50		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAR, PDAR, PWAR, LDAR, SWMR, SVMR 3-May
Selection Cars 1 - 14 days = £23.21
15 + days = £17.38		 Driver All Selection SIPPS 9-Nov
Medium Protection Package - NON FL LOCATIONS 3-May
Medium Protection Package - Reduces the excess to £250.00 for standard vehicles and £500.00 for Selection vehicles.
For drivers aged between 22 and 25 (*22-23 years at London Croydon South & **22-30 years at Bradford), Medium Protection Package cannot be purchased to waive the excess at the following locations: London Lewisham, London Kings Cross, London Fulham, London Marble Arch, London Kennington, London Croydon South* and Bradford**. In these cases the full CDW/DW excess is always applicable. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages).
Small Cars 1 - 3 Days = £14.58
4 - 6 Days = £12.50
7 - 13 Days = £8.33
14 - 27 Days = £6.25
28+ = £4.17		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 3-May
Large Cars 1 - 3 Days = £18.75
4 - 6 Days = £16.67
7 - 13 Days = £12.50
14 - 27 Days = £10.42
28+ = £6.25		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAR, PDAR, PWAR, LDAR, SWMR, SVMR 3-May
Selection Cars 1 - 14 days = £23.21
15 + days = £17.38		 Driver All Selection SIPPS 9-Nov
PLEASE REFER TO MEDIUM LOCATION TAB FOR LOCATION DETAILS (FL & NON FL)  
Premium Protection Package - FL LOCATIONS 3-May
Premium Protection Package - Reduces the excess to Zero.
The minimum age to purchase the Premium Protection Packages 26 years of age. The Premium Protection Package is only available to purchase at selected locations throughout the UK. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages).
Small Cars 1 - 3 Days = £20.83
4 - 6 Days = £18.75
7 - 13 Days = £16.67
14 - 27 Days = £14.58
28+ = £12.50		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 3-May
Large Cars 1 - 3 Days = £25.00
4 - 6 Days = £22.92
7 - 13 Days = £20.83
14 - 27 Days = £18.75
28+ = £16.67		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAR, PDAR, PWAR, LDAR, SWMR, SVMR 3-May
Premium Protection Package - NON FL LOCATIONS 3-May
Premium Protection Package - Reduces the excess to Zero.
The minimum age to purchase the Premium Protection Packages 26 years of age. The Premium Protection Package is only available to purchase at selected locations throughout the UK. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages).
Small Cars 1 - 3 Days = £18.75
4 - 6 Days = £16.67
7 - 13 Days = £12.50
14 - 27 Days = £8.33
28+ = £6.25		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 3-May
Large Cars 1 - 3 Days = £22.92
4 - 6 Days = £20.83
7 - 13 Days = £16.67
14 - 27 Days = £12.50
28+ = £8.33		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAR, PDAR, PWAR, LDAR, SWMR, SVMR 3-May
PLEASE REFER TO PREMIUM LOCATION TAB FOR LOCATION DETAILS (FL & NON FL)  
FOR US-CA CUSTOMERS ONLY - Medium Protection Package 31-Mar
Medium Protection Package - Reduces the excess to £250.00 for small and large vehicles and £500.00 for Selection vehicles, includes CDW, THW.
Medium Protection Package is only available to purchase at the counter. For drivers aged between 22 and 25 (*22-23 years at London Croydon South & **22-30 years at Bradford), Medium Protection Packagecannot be purchased to waive the excess at the following locations: London Lewisham, London Kings Cross, London Fulham, London Marble Arch, London Kennington, London Croydon South* and Bradford**. In these cases the full CDW/DW excess is always applicable. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages).
Small Cars 1 - 14 days = £24.88
15 + days = £18.21		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 8-Jun
Large Cars 1 - 14 days = £29.04
15 + days = £24.04		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAN, PDAR, PWAR, LDAR, SVMR 8-Jun
Selection Cars 1 - 14 days = £31.54
15 + days = £26.54		 Driver All Selection SIPPS 9-Nov
FOR US-CA CUSTOMERS ONLY - Premium Protection Package 31-Mar
Premium Protection Package - Reduces the excess to £0, includes CDW, THW.
Premium Protection Package is only available to purchase at the counter. For drivers aged between 22 and 25 (*22-23 years at London Croydon South & **22-30 years at Bradford), Premium Protection Packagecannot be purchased to waive the excess at the following locations: London Lewisham, London Kings Cross, London Fulham, London Marble Arch, London Kennington, London Croydon South* and Bradford**. In these cases the full CDW/DW excess is always applicable. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages)..
Small Cars 1 - 14 days = £29.88
15 + days = £21.54		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 8-Jun
Large Cars 1 - 14 days = £34.04
15 + days = £25.71		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAN, PDAR, PWAR, LDAR, SVMR 8-Jun
                                 
Liability Insurance to Third Party
Condition of Vehicle Vehicle must be returned in the same condition as when rented, normal wear & tear accepted. The customer is responsible for the cost of any new damage found at rental termination up to the amount of their damage excess liability -
Insurance Policy Limit for bodily injury Unlimited liability for Personal injury -
For property damage The limit for Property Damage is equivalent to EUR 100 million (approx £88 million). Excess is the responsibility of the driver. -
For both The limit for Property Damage is equivalent to EUR 100 million (approx £88 million). Excess is the responsibility of the driver. -
                                 
One-Way
One-Way Type Prices FROM Per Rental
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Minimum Rental Days/Comments Go Live
Domestic (UK Mainland) £20.00 Driver One way rentals are permitted within UK Mainland and are subject to the advised charge. One way rentals are not permitted for drop off at Southampton Port.
New prices will apply for checkouts from 01/07/2015		 3-Jul
One-Way Type Prices Per Rental
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Minimum Rental Days/Comments  
One Ways to St. Pancras £125.00 Driver A penalty charge of £125 + vat will apply to all rentals dropping off a one way rental to St. Pancras 8-Jun
UK Mainland to Northern Ireland £250.00 Driver One way rentals between UK Mainland & Northern Ireland are permitted subject to the advised charge. People carriers and automatic vehicles are not allowed for one ways to UK Mainland.
New prices will apply for checkouts from 01/07/2015		 28-Jul
Northern Ireland to UK Mainland £250.00 Driver One way rentals between UK Mainland & Northern Ireland are permitted subject to the advised charge. People carriers and automatic vehicles are not allowed for one ways to UK Mainland.
New prices will apply for checkouts from 01/07/2015		 28-Jul
Northern Ireland to Northern Ireland Derry - Belfast Locations = £48.00 Driver One ways between Derry and Belfast locations = £48.00. One ways between all other Northern Ireland locations are free of charge.
New prices will apply for checkouts from 01/07/2015		 19-Jun
Between Northern Ireland & Southern Ireland NI - Dublin = £150.00
NI - Cork, Knock & Shannon = £550.00		 Driver One way rentals are permitted from any Northern Ireland locations to the following locations in Southern Ireland:- To Dublin = £150.00, To;- Cork, Knock & Shannon = £550.00. 08-Jun
International NOT PERMITTED Driver NOT PERMITTED 08-Jun
                                 
EuropDrive Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
Over Seas Cover / Cross Border 1 - 3 day = £70.00
4 - 7 day = £90.00
8 - 13 day = £120.00
14 - 20 day = £140.00
21 - 27 day = £160.00
28 day+ = £200.00		 Driver Vehicles (excluding Selection, LDAR and PDAR models) may be taken abroad but renters will be required to purchase the Europdrive Package. The Europdrive Package is only available to purchase at the counter and applies to vehicles going to the Republic of Ireland from mainland UK also. 27-Oct
Northern Ireland / Southern Ireland £5 per day Driver Vehicles may be taken from Northern Ireland into Southern Ireland but renters will be required to purchase this version of Europdrive. 3-Jun
                                 
Delivery and Collection
Delivery and Collection Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
General Delivery and Collection - During office hours 0 - 5 MILES = £4.16+ VAT EACH WAY
£1.25 +VAT PER MILE THEREAFTER EACH WAY		 Driver Delivery and Collection must be confirmed at time of reservation. 1-Apr
                                 
After Hours Charge
After Hours Charge Charge Per Rental
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
OUT OF HOURS CHECKOUTS
Airport (Non 24 hours) £50.00 Driver Out of hours are in addition to any delivery and collection charges and are subject to availability 5-Oct
 
Downtown £50.00 Driver Out of hours are in addition to any delivery and collection charges and are subject to availability 5-Oct
 
Railway £50.00 Driver Out of hours are in addition to any delivery and collection charges and are subject to availability 5-Oct
 
                                 
After Hours Charge
Drop Box Use Charge Charge Per Rental
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
If you chose to leave the hire vehicles key in the Drop Box, either out of hours or while the station is open.
Airport (Non 24 hours) No charge N/A   7-Apr
 
Downtown £20.00 Driver Drop box check ins are in are subject to availability, please check if these are allowed at your planned check in station 17-May
 
Railway £20.00 Driver Drop Box check ins are in are subject to availability, please check if these are allowed at your planned check in station 17-May
 
                                 
Additional Equipment
Equipment Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charge per Rental Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
Child Seat £9.16 Max of £91.66 Driver A security deposit of £200.00 (replacement cost) required per seat, deposit is refunded upon return of child seat at check-in. 3-Jun
Child Booster Seat £4.16 Max of £41.66 Driver A security deposit of £41.66 (replacement cost) required per seat, deposit is refunded upon return of child seat at check-in. 22-Jun
Satellite Navigation £11.66 Max of £116.66 Driver A £300.00 deposit is required. GPS is available from all locations. 3-Jun
                                 
Additional Charges
Charge Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charge per Rental Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
Young Driver Charge (22-24) £27.08 No Maximum Driver A young drivers surcharge applies to drivers aged 22 - 24 years. 3-Jun
Additional Driver Charge £12.00 £100.00 Driver All additional drivers must meet the age and license requirements. A maximum of 8 additional drivers are permitted per rental. 17-May
DVLA Licence Check (From 1st January 2016) - £10.00 Driver Valid only for UK licence holders 18-Dec
                                 
Deposits and Fees
Charge Comments Go Live
Standard Deposits A Security Deposit of £250 21-Sep
Standard Deposits (Non-UK Licence/Address) First time customers presenting a foreign driving licence but a UK address must provide a deposit of £1000.00 (£2000 for Selection vehicles).
First time customers presenting a UK driving licence but a foreign address must provide a £1000.00 deposit (£2000 for Selection vehicles).		 9-Nov
Cash/Credit/Debit Card Deposit Policy Cash Deposits are allowed at discretions of station manager and with a copy of passport and airline ticket. Apply at reservation centre. Cash refunds not normally available and cheque refunds can take up to 28 days. 30-Jan
All deposits will be authorised which means that the amount is 'marked' against the card but not actually charged to it (unless a debit card has been used where the amount will be charged). The Authorisation therefore reduces the cardholder's available credit as against their approved limit. The amount does not appear on the customer's monthly statement if a credit card is used. 30-Jan
Late Return Penalty A penalty charge of £40.00 will apply if a customer returns their car more than 24 hours after the agreed check-in time without advising the branch. 3-Jun
Damage Admin Fee A charge of £40.00 applies if we have to charge you for damage caused to the Vehicle whilst you are in possession of it. This charge pays for the back-office resource required to process associated paperwork. 15-Mar
Admin Fee A charge of £40.00 applies if we have to provide your details to any third parties (for example for unpaid congestion or parking charges) or if we have to replace accessories or keys 31-Mar
Desktop Engineering Fee A charge of £40.00 applies if the Vehicle is damaged but not repaired immediately. It pays for the cost of an engineer to review and compare all data relating to the damage and to choose the best method of repair. This charge is in addition to the Damage Administration Fee. 17-Oct
Engineer’s Fee A charge of £80.00 applies if the Vehicle is damaged and needs to be repaired immediately. It pays for an engineer to liaise with the repairers to agree how it will be repaired and what it will cost. This charge is in addition to the Damage Administration Fee 17-Oct
                                 
Miscellaneous Info
Info Comments Go Live
Refuelling Policy All Vehicles are supplied with a full tank of fuel and it is the customer's responsibility to return the vehicle full or pay for any missing fuel at the end of the rental. On rentals of 4 days or longer we recommend that you add the cost of a full tank up front to our rental charges at the time of pick up. This method eliminates the need for you to refuel the tank prior to returning. The fuel amount charged at the time of rental will be based on a market competitive price and the car model rented. We are unable to issue a refund for unused fuel. A fuel deposit is not required. 3-Jun
Out of Hours Policy All Out of Hours reservations are on request at the charge advised on the main page of the terms & conditions. Out of hours returns are allowed at selected locations. Where a vehicle is returned outside office hours the location should confirm the procedure for returning the vehicle out of hours and the location of the key return box. All customers must be advised that they remain liable for vehicle damage until the vehicle is Updated in on the next working day. Please note that when returning out of hours at Marble Arch additional charges may apply. 3-Jun
Experian Authenticate Check Experian Authenticate Plus enables KEDDY to combat identity fraud by using independent data sources to establish a degree of confidence in the person's identity. This is achieved by validating that the presented details relating to the person's name and address being supplied to KEDDY are correct and that the person exists, and that they owner of these details is the person presenting them to KEDDY.
This check will leave an electronic note, or 'footprint', on your records to say that a check has taken place. It does NOT affect your credit rating, is not used as part of the credit vetting process, and the information is not sold to third parties.
Authenticate Plus enables KEDDY to accurately authenticate a person's identity without the need for documentary proof. A level of confidence in the identity of an applicant can be gained using the authentication index, number of identification confirmations, and the absence of Fraud Alerts. The Authentication index, ID confirmations, and Fraud Alerts are created by matching information provided by the applicant against that held on Experian's database of over 500 million records from a variety of different data sources.
Should you have any concerns over the search or require your credit records investigation to avoid any future issues - please contact Experian directly, who will be able to investigate.
www.creditexpert.co.uk - customerservice@creditexpert.co.uk - 0844 481 0800
Customer Support Centre, Experian Ltd, PO Box 1135, Warrington, WA55 1EP.		 -
Grace Period KEDDY offers you a 30 minute grace period after 24 hours are up (whole day rental). 3-Jun
Credit Cards Accepted MasterCard, Visa, Diners and American Express. 3-Jun
Debit Cards Accepted MasterCard and Visa 30-Jan
Advance Booking Delay 72 hours (only if advised on rate grid) -
Roadside Assistance In case of breakdown or accidents emergency telephone numbers can be found on the tax disc and key fob. Cover is provided through the AA or RAC dependant on the vehicle manufacturer. Customers should call the emergency number shown on their vehicle. Coverage is 24 hours a day, 7 days a week. 3-Jun
London Congestion Charge Congestion Charge is applicable in Central London.

The charge is payable daily Monday to Friday for each day a vehicle moves within the zone. No charge is payable for vehicles when they are parked within the zone for a full day.
The daily charge is £11.50 if paid by midnight on the day of travel and £14.00 if paid the next day. It is payable either by phone, online or at selected retail outlets within the zone (next day payment only available online or by phone). There is a fixed penalty system that will issue fines of £130.00 per day for non-payment, which is reduced to £65.00 if paid within 14 days.

Marble Arch and London Waterloo are the only KEDDY locations that fall into the Central London zone. If the customer picks up a car from Marble Arch between Monday and Friday (07.00-18.00) inclusive, KEDDY will offer to add the first day's Congestion Charge to the rental agreement for the customers convenience. The customer will then be responsible for paying the daily charge for all subsequent days (Saturday, Sunday and public holidays are exempt). For a customer picking up a car from Marble Arch on a Saturday, Sunday or public holiday no Congestion Charge fee will be added to the rental agreement for that first day. They will then be responsible for paying the fee for all subsequent chargeable days (excluding Saturday, Sunday and public holidays).		 3-Jun
Animal Policy We do not allow any animals other than Assistance Dogs to be transported in our vehicles.

If you are travelling with an Assistance Dog we draw to your attention that we do not supply dog guards or any other form of animal restraint for our vehicles and you are therefore responsible at all times for the behaviour and well-being of your dog. This responsibility includes ensuring that the dog is suitably restrained at all times so that it remains safe; it does not distract the driver or cause risk or injury to you or any other passengers sharing the vehicle with you.

Please Note that we do not under any circumstances accept liability for damage suffered by the vehicle or for injury caused to the dog or to you or the driver or to any passengers as a result of your failure to keep the dog appropriately restrained and/or controlled.

In addition you are required to return the vehicle to us in the same condition as it was at the start of the Hire Period (fair wear and tear excepted). If it is returned to us in a dirty or messy and/or damaged condition to the extent that it will require specialist cleaning and/or repair before it can be rented to the next customer then you will be liable for the special cleaning/valet charge described in the Tariff Guide attached to the standard terms and conditions of hire (T&Cs).		 6-Jun
Premium Location Surcharge 28-Jan
Where the Premium Location Surcharge is not included in the provided rate it will be billed additionally for checkouts at the following locations:
Aberdeen Airport Belfast International Airport Belfast City Airport Belfast City Birmingham Airport Birmingham City Blackpool Airport Bournemouth Airport
Bournemouth City Bradford Bristol Airport Bristol City Bristol Horfield Cardiff Airport Cardiff City Cardiff East
Dover East Midlands Airport Edinburgh Airport Exeter Airport Gatwick Airport Glasgow Airport Heathrow Airport Humberside Airport
Inverness Airport Inverness City Leeds Bradford Airport Liverpool Airport Liverpool East London Barking London Bayswater London City Airport
London Croydon South London Edgware London Enfield London Euston London Finchley London Fulham Broadway London Kennington London Kensington
London Kings Cross London Kingston Upon Thames London Lewisham London Marble Arch London North Cheam London Orpington London Park Royal London Putney Bridge
London Richmond London Streatham London Victoria London Waterloo London Woodford Green Luton Airport Luton City Manchester Airport
Manchester City Manchester Salford Newcastle Airport Newcastle Gateshead Norwich Airport Prestwick Airport Southampton Airport Southampton City
Stansted Airport Swansea Teesside Airport Wick Airport Please note a premium location surcharge of £35.00 + VAT, will be applied to the cost of rentals upon checkout from Wick Airport
                                 
                                 
Info for Inbound Customers
Info Comments Go Live
Overseas Residents An overseas customer is defined as one who, at the time of rental, is not resident in the United Kingdom or Northern Ireland. Included in this definition are residents of the Channel Islands and Isle of Man.

Non UK driving licence holders: Must have held a full and valid driving licence for a minimum of 12 months. Licences issued overseas must be clearly identifiable as a driving licence, otherwise an international driving licence will be required. Some licences are only valid in the country of issue e.g. India, so an international driving licence is required. In addition the following documentation must also be provided: (i) Passport or National ID card, (ii) proof of entry/exit into/out of the UK (e-tickets acceptable).		 23-Aug
Foreign Drivers Licences All first time leisure customers (renter or driver) who present a foreign driving licence and have a UK address must now provide a £1,000 deposit, with the exception of those customers renting a Selection vehicle who must now provide a £2,000 deposit.
For all leisure rentals where the reservation was placed on or after 1 February 2015, the driver must have held a full driving licence for a minimum of 3 years. If the valid from date is not available on the license then please ask the customer for this information. This will be acceptable as validation of this section of the rental criteria.
Licences issued overseas must be clearly identifiable as a driving licence, must entitle the licence holder to drive the category of vehicle that they wish to rent and must be valid to be used in the UK - some driving licences are only valid in the country of issue. Otherwise an International Driving Licence will be required.		 9-Nov

 

Cancellation policy
There will be no charge if the booking is cancelled more than 48 hours prior to the pick up time;
A cancellation fee of 35 GBP applies if cancelled less than 48 hours prior to the pick up time.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Europcar Great Britain Rental Terms for travel between 27-Oct-2017 and 31-Dec-2024

Net Rate Terms and Conditions - UK Cars
Valid From: 7/28/2017   Currency : GBP     *ALL POS         Amounts stipulated below are excluding Tax*: 20%          
            *Please see rate sheets (Product Inclusions) for         All Terms & Conditions & Prices are subject to change          
            variations by POS                    
Mandatory Surcharges
Charge Type Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
PLS
Premium Location Surcharge		 15% per rental Driver All PLS Locations Excliding Wick Apt
(See below lsit)		 3-Jun
£35 per rental Driver Wick Apt 28-Jan
Railway Does not apply in UK Driver Does not apply in UK 3-Jun
LAF/Road Tax £1.60 per day Driver   1-Apr
No Show Fee £25 (no VAT charged) Driver   3-Jun
                                 
Age Requirements
Minimum Age Requirements by car type - Young drivers surcharge applicable for drivers 25 and under
MCMR ECMR CCMR CDMR IDMR CCAR IVMR IWMR / SWMR CWMR SDAR SDMR FVMR / FVAR PWAR PDAR LDAR WDAD Go Live
22 22 22 22 23 23 23 23 23 23 23 25 25 25 25 28
WFAD WCAR JEAR JNAR REAR XTAR UEAD XLAR XXAR WTAR XDAD WSAD UFBD XFDD WVAD SVMR 31-Mar
28 28 30 30 30 30 30 30 30 30 30 30 30 30 30 25
The minimum age of 22 years applies at all stations, with the exception of the accounts listed below:
Station Exceptions: Bradford - minimum age of 26 years , Doncaster - minimum age of 24 years , Leeds City - minimum age of 24 years , Leeds/Bradford Airport - minimum age of 24 years ,  Manchester Salford - minimum age of 24 years , Oldham - minimum age of 25 years , Preston - minimum age of 26 years , Reading - minimum age of 25 years , Sheffield - minimum age of 25 years
Upper Age Limit 75 ONLY at Pembroke, Carmarthen, Plymouth, Exeter, and York locations Go Live
6-Jun
                                 
Driving Licence Requirements
Area Requirements/Comments Go Live
Most of UK All drivers must present a full valid licence at the time of rental, which must have been held for at least 12 months prior to the rental checking out. 8-Jun
Plymouth, Exeter, Taunton, Carmarthen, Pembroke, Aberystwyth and Llanelli Licence must have been held for at least 2 years prior to checkout for young drivers under the age of 25 years old. 3-Jun
York Drivers aged 22 years old must have held their drivers licence for a minimum of 2 years prior to checkout. -
Residency Licence Type Requirements/Comments Go Live
UK Resident UK Photocard Licence FROM 8TH JUNE 2015 Customers will need to use “Share My Driving Licence”, the new online service from the DVLA, for validation of their driving record. 3-Jun
UK Resident UK Paper Licence Must present an additional form of photographic ID in the form of a Full Valid Passport, Armed Forces ID Card or a Police Warrant Card, no other form of ID will be accepted. 3-Jun
UK Resident EU Driving Licence Licence is valid until the age of 70 or for 3 years after becoming a UK resident - whichever is longest. 3-Jun
UK Resident Non-EU Driving Licence Licence holder may drive in the UK for up to 12 months from the time they become resident. After 12 months their overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent. 3-Jun
Any Non-UK Driving Licence Must produce full valid Passport. If the licence does not show an address, the holder must also produce proof of current address in the form a Current Credit Finance Agreement, Current Utilities Bill, or Current Bank Statement. 3-Jun
UK Resident Any All renters with a UK home address will need to pass an Experian Authenticate check (see Miscellaneous Info) as verification of residence at their given address. Any customer failing an Authenticate check will not be allowed to rent. 3-Jun
Any Non-UK Driving Licence All visitors to the UK must present a full valid licence. Licences issued overseas must be clearly identifiable as a driving licence, otherwise an International Driving Licence will be required. A Passport, ID showing home address and proof of entry/exit to the UK (e-tickets acceptable) must be produced if not a UK resident. Visitors to the UK will have their Passport and Driving Licence Updated for authenticity by the ID Scan at participating locations 3-Jun
                                 
Waivers
Waiver Type Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Excess Charges/Comments Go Live
Collision Damage Waiver (CDW) 1-14 Days: £10.00
15+ Days: £8.33		 Driver
Small: £1,200
Large: £1,500
Small = CCAR, CCMR, CDMR, CWMR, CZMR, DDMR, ECAR, ECMR, MCMR, DCMR, DCAR, DCBR
Large = IDMR, IDAR, SDMR, SDAR, SWMR, SZMR, IWMR, IVMR, FVAR, FVMR, LDAR, PDAR, PWAR, JGMR, JMNR, RCNR, SVMR

Selection = £2,000		 31-Mar
Theft Waiver (THW) 1 - 14 days = £10.00
15 + days = £8.33		 Driver
Small: £1,200
Large: £1,500
Small = CCAR, CCMR, CDMR, CWMR, CZMR, DDMR, ECAR, ECMR, MCMR, DCMR, DCAR, DCBR
Large = IDMR, IDAR, SDMR, SDAR, SWMR, SZMR, IWMR, IVMR, FVAR, FVMR, LDAR, PDAR, PWAR, JGMR, JMNR, RCNR, SVMR

Selection = £2,000		 31-Mar
Value Cover £7.49 Driver Zero Excess for any damage to Windscreen, Glass or tyres (does not include lamps or damage past these items). Not avaliable to young drivers. 3-Jun
Value Cover (Selection Vehicles) £9.16 Driver Zero Excess for any damage to Windscreen, Glass or tyres (does not include lamps or damage past these items). Not avaliable to young drivers. 9-Nov
Roadside Assistance Cover (RSA) £3.33 Driver Covers; Lost keys or keys locked inside the vehicle (Includes assistance and replacement key charge of £140), Flat tyres (Assistance only, not replacement), Wrong fuel or empty tank (Assistance and tank draining provided the vehicle has not been started, will not cover engine rebuild), Flat battery (Assistance and new battery if required) 3-Jun
Roadside Assistance Express (RSE) £5.83 Driver Provides same coverage as Roadside Assistance Cover plus, if necessary, a replacement vehicle will be delivered to you instead of relaying both you and the vehicle to the nearest Europcar station 8-Jun
Roadside Assistance Express (RSE) Northern Ireland £7.50 Driver Provides same coverage as Roadside Assistance Express Scotland, plus it allows you to take the vehicle into the Republic of Ireland 3-Jun
SPAI (NOT SUBJECT TO VAT) £8.00 Driver Cover for personal injury and death up to €200,000, medical expenses up to €10,000 and baggage up to €5,000.SPAI is not subject to VAT. 28-Jan
Medium Protection Package - FL LOCATIONS 3-May
Medium Protection Package - Reduces the excess to £250.00 for standard vehicles and £500.00 for Selection vehicles.
For drivers aged between 22 and 25 (*22-23 years at London Croydon South & **22-30 years at Bradford), Medium Protection Package cannot be purchased to waive the excess at the following locations: London Lewisham, London Kings Cross, London Fulham, London Marble Arch, London Kennington, London Croydon South* and Bradford**. In these cases the full CDW/DW excess is always applicable. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages).
Small Cars 1 - 3 Days = £16.67
4 - 6 Days = £14.58
7 - 13 Days = £12.50
14 - 27 Days = £10.42
28+ = £8.33		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 3-May
Large Cars 1 - 3 Days = £20.83
4 - 6 Days = £18.75
7 - 13 Days = £16.67
14 - 27 Days = £14.58
28+ = £12.50		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAR, PDAR, PWAR, LDAR, SWMR, SVMR 3-May
Selection Cars 1 - 14 days = £23.21
15 + days = £17.38		 Driver All Selection SIPPS 9-Nov
Medium Protection Package - NON FL LOCATIONS 3-May
Medium Protection Package - Reduces the excess to £250.00 for standard vehicles and £500.00 for Selection vehicles.
For drivers aged between 22 and 25 (*22-23 years at London Croydon South & **22-30 years at Bradford), Medium Protection Package cannot be purchased to waive the excess at the following locations: London Lewisham, London Kings Cross, London Fulham, London Marble Arch, London Kennington, London Croydon South* and Bradford**. In these cases the full CDW/DW excess is always applicable. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages).
Small Cars 1 - 3 Days = £14.58
4 - 6 Days = £12.50
7 - 13 Days = £8.33
14 - 27 Days = £6.25
28+ = £4.17		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 3-May
Large Cars 1 - 3 Days = £18.75
4 - 6 Days = £16.67
7 - 13 Days = £12.50
14 - 27 Days = £10.42
28+ = £6.25		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAR, PDAR, PWAR, LDAR, SWMR, SVMR 3-May
Selection Cars 1 - 14 days = £23.21
15 + days = £17.38		 Driver All Selection SIPPS 9-Nov
PLEASE REFER TO MEDIUM LOCATION TAB FOR LOCATION DETAILS (FL & NON FL)  
Premium Protection Package - FL LOCATIONS 3-May
Premium Protection Package - Reduces the excess to Zero.
The minimum age to purchase the Premium Protection Packages 26 years of age. The Premium Protection Package is only available to purchase at selected locations throughout the UK. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages).
Small Cars 1 - 3 Days = £20.83
4 - 6 Days = £18.75
7 - 13 Days = £16.67
14 - 27 Days = £14.58
28+ = £12.50		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 3-May
Large Cars 1 - 3 Days = £25.00
4 - 6 Days = £22.92
7 - 13 Days = £20.83
14 - 27 Days = £18.75
28+ = £16.67		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAR, PDAR, PWAR, LDAR, SWMR, SVMR 3-May
Premium Protection Package - NON FL LOCATIONS 3-May
Premium Protection Package - Reduces the excess to Zero.
The minimum age to purchase the Premium Protection Packages 26 years of age. The Premium Protection Package is only available to purchase at selected locations throughout the UK. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages).
Small Cars 1 - 3 Days = £18.75
4 - 6 Days = £16.67
7 - 13 Days = £12.50
14 - 27 Days = £8.33
28+ = £6.25		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 3-May
Large Cars 1 - 3 Days = £22.92
4 - 6 Days = £20.83
7 - 13 Days = £16.67
14 - 27 Days = £12.50
28+ = £8.33		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAR, PDAR, PWAR, LDAR, SWMR, SVMR 3-May
PLEASE REFER TO PREMIUM LOCATION TAB FOR LOCATION DETAILS (FL & NON FL)  
FOR US-CA CUSTOMERS ONLY - Medium Protection Package 31-Mar
Medium Protection Package - Reduces the excess to £250.00 for small and large vehicles and £500.00 for Selection vehicles, includes CDW, THW.
Medium Protection Package is only available to purchase at the counter. For drivers aged between 22 and 25 (*22-23 years at London Croydon South & **22-30 years at Bradford), Medium Protection Packagecannot be purchased to waive the excess at the following locations: London Lewisham, London Kings Cross, London Fulham, London Marble Arch, London Kennington, London Croydon South* and Bradford**. In these cases the full CDW/DW excess is always applicable. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages).
Small Cars 1 - 14 days = £24.88
15 + days = £18.21		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 8-Jun
Large Cars 1 - 14 days = £29.04
15 + days = £24.04		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAN, PDAR, PWAR, LDAR, SVMR 8-Jun
Selection Cars 1 - 14 days = £31.54
15 + days = £26.54		 Driver All Selection SIPPS 9-Nov
FOR US-CA CUSTOMERS ONLY - Premium Protection Package 31-Mar
Premium Protection Package - Reduces the excess to £0, includes CDW, THW.
Premium Protection Package is only available to purchase at the counter. For drivers aged between 22 and 25 (*22-23 years at London Croydon South & **22-30 years at Bradford), Premium Protection Packagecannot be purchased to waive the excess at the following locations: London Lewisham, London Kings Cross, London Fulham, London Marble Arch, London Kennington, London Croydon South* and Bradford**. In these cases the full CDW/DW excess is always applicable. Minor damages to the vehicle such as scratches or dents will be charged for by the station at time of check-in - such cases will incur a Damage Admin fee of £40.00 on top of the deductible amount (the admin fee may be higher for more serious damages)..
Small Cars 1 - 14 days = £29.88
15 + days = £21.54		 Driver Small cars = MCMR, ECMR, CCMR, CDMR, CCAR, CWMR 8-Jun
Large Cars 1 - 14 days = £34.04
15 + days = £25.71		 Driver Large cars = IDMR, IWMR, IVMR, SDAR, SDMR, FVMR, FVAN, PDAR, PWAR, LDAR, SVMR 8-Jun
                                 
Liability Insurance to Third Party
Condition of Vehicle Vehicle must be returned in the same condition as when rented, normal wear & tear accepted. The customer is responsible for the cost of any new damage found at rental termination up to the amount of their damage excess liability -
Insurance Policy Limit for bodily injury Unlimited liability for Personal injury -
For property damage The limit for Property Damage is equivalent to EUR 100 million (approx £88 million). Excess is the responsibility of the driver. -
For both The limit for Property Damage is equivalent to EUR 100 million (approx £88 million). Excess is the responsibility of the driver. -
                                 
One-Way
One-Way Type Prices FROM Per Rental
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Minimum Rental Days/Comments Go Live
Domestic (UK Mainland) £20.00 Driver One way rentals are permitted within UK Mainland and are subject to the advised charge. One way rentals are not permitted for drop off at Southampton Port.
New prices will apply for checkouts from 01/07/2015		 3-Jul
One-Way Type Prices Per Rental
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Minimum Rental Days/Comments  
One Ways to St. Pancras £125.00 Driver A penalty charge of £125 + vat will apply to all rentals dropping off a one way rental to St. Pancras 8-Jun
UK Mainland to Northern Ireland £250.00 Driver One way rentals between UK Mainland & Northern Ireland are permitted subject to the advised charge. People carriers and automatic vehicles are not allowed for one ways to UK Mainland.
New prices will apply for checkouts from 01/07/2015		 28-Jul
Northern Ireland to UK Mainland £250.00 Driver One way rentals between UK Mainland & Northern Ireland are permitted subject to the advised charge. People carriers and automatic vehicles are not allowed for one ways to UK Mainland.
New prices will apply for checkouts from 01/07/2015		 28-Jul
Northern Ireland to Northern Ireland Derry - Belfast Locations = £48.00 Driver One ways between Derry and Belfast locations = £48.00. One ways between all other Northern Ireland locations are free of charge.
New prices will apply for checkouts from 01/07/2015		 19-Jun
Between Northern Ireland & Southern Ireland NI - Dublin = £150.00
NI - Cork, Knock & Shannon = £550.00		 Driver One way rentals are permitted from any Northern Ireland locations to the following locations in Southern Ireland:- To Dublin = £150.00, To;- Cork, Knock & Shannon = £550.00. 08-Jun
International NOT PERMITTED Driver NOT PERMITTED 08-Jun
                                 
EuropDrive Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
Over Seas Cover / Cross Border 1 - 3 day = £70.00
4 - 7 day = £90.00
8 - 13 day = £120.00
14 - 20 day = £140.00
21 - 27 day = £160.00
28 day+ = £200.00		 Driver Vehicles (excluding Selection, LDAR and PDAR models) may be taken abroad but renters will be required to purchase the Europdrive Package. The Europdrive Package is only available to purchase at the counter and applies to vehicles going to the Republic of Ireland from mainland UK also. 27-Oct
Northern Ireland / Southern Ireland £5 per day Driver Vehicles may be taken from Northern Ireland into Southern Ireland but renters will be required to purchase this version of Europdrive. 3-Jun
                                 
Delivery and Collection
Delivery and Collection Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
General Delivery and Collection - During office hours 0 - 5 MILES = £4.16+ VAT EACH WAY
£1.25 +VAT PER MILE THEREAFTER EACH WAY		 Driver Delivery and Collection must be confirmed at time of reservation. 1-Apr
                                 
After Hours Charge
After Hours Charge Charge Per Rental
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
OUT OF HOURS CHECKOUTS
Airport (Non 24 hours) £50.00 Driver Out of hours are in addition to any delivery and collection charges and are subject to availability 5-Oct
 
Downtown £50.00 Driver Out of hours are in addition to any delivery and collection charges and are subject to availability 5-Oct
 
Railway £50.00 Driver Out of hours are in addition to any delivery and collection charges and are subject to availability 5-Oct
 
                                 
After Hours Charge
Drop Box Use Charge Charge Per Rental
(Unless Otherwise Stated on Rate Sheets)		 Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
If you chose to leave the hire vehicles key in the Drop Box, either out of hours or while the station is open.
Airport (Non 24 hours) No charge N/A   7-Apr
 
Downtown £20.00 Driver Drop box check ins are in are subject to availability, please check if these are allowed at your planned check in station 17-May
 
Railway £20.00 Driver Drop Box check ins are in are subject to availability, please check if these are allowed at your planned check in station 17-May
 
                                 
Additional Equipment
Equipment Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charge per Rental Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
Child Seat £9.16 Max of £91.66 Driver A security deposit of £200.00 (replacement cost) required per seat, deposit is refunded upon return of child seat at check-in. 3-Jun
Child Booster Seat £4.16 Max of £41.66 Driver A security deposit of £41.66 (replacement cost) required per seat, deposit is refunded upon return of child seat at check-in. 22-Jun
Satellite Navigation £11.66 Max of £116.66 Driver A £300.00 deposit is required. GPS is available from all locations. 3-Jun
                                 
Additional Charges
Charge Charge per Day
(Unless Otherwise Stated on Rate Sheets)		 Charge per Rental Charged to
(Unless Otherwise Stated on Rate Sheets)		 Comments Go Live
Young Driver Charge (22-24) £27.08 No Maximum Driver A young drivers surcharge applies to drivers aged 22 - 24 years. 3-Jun
Additional Driver Charge £12.00 £100.00 Driver All additional drivers must meet the age and license requirements. A maximum of 8 additional drivers are permitted per rental. 17-May
DVLA Licence Check (From 1st January 2016) - £10.00 Driver Valid only for UK licence holders 18-Dec
                                 
Deposits and Fees
Charge Comments Go Live
Standard Deposits A Security Deposit of £250 21-Sep
Standard Deposits (Non-UK Licence/Address) First time customers presenting a foreign driving licence but a UK address must provide a deposit of £1000.00 (£2000 for Selection vehicles).
First time customers presenting a UK driving licence but a foreign address must provide a £1000.00 deposit (£2000 for Selection vehicles).		 9-Nov
Cash/Credit/Debit Card Deposit Policy Cash Deposits are allowed at discretions of station manager and with a copy of passport and airline ticket. Apply at reservation centre. Cash refunds not normally available and cheque refunds can take up to 28 days. 30-Jan
All deposits will be authorised which means that the amount is 'marked' against the card but not actually charged to it (unless a debit card has been used where the amount will be charged). The Authorisation therefore reduces the cardholder's available credit as against their approved limit. The amount does not appear on the customer's monthly statement if a credit card is used. 30-Jan
Late Return Penalty A penalty charge of £40.00 will apply if a customer returns their car more than 24 hours after the agreed check-in time without advising the branch. 3-Jun
Damage Admin Fee A charge of £40.00 applies if we have to charge you for damage caused to the Vehicle whilst you are in possession of it. This charge pays for the back-office resource required to process associated paperwork. 15-Mar
Admin Fee A charge of £40.00 applies if we have to provide your details to any third parties (for example for unpaid congestion or parking charges) or if we have to replace accessories or keys 31-Mar
Desktop Engineering Fee A charge of £40.00 applies if the Vehicle is damaged but not repaired immediately. It pays for the cost of an engineer to review and compare all data relating to the damage and to choose the best method of repair. This charge is in addition to the Damage Administration Fee. 17-Oct
Engineer’s Fee A charge of £80.00 applies if the Vehicle is damaged and needs to be repaired immediately. It pays for an engineer to liaise with the repairers to agree how it will be repaired and what it will cost. This charge is in addition to the Damage Administration Fee 17-Oct
                                 
Miscellaneous Info
Info Comments Go Live
Refuelling Policy All Vehicles are supplied with a full tank of fuel and it is the customer's responsibility to return the vehicle full or pay for any missing fuel at the end of the rental. On rentals of 4 days or longer we recommend that you add the cost of a full tank up front to our rental charges at the time of pick up. This method eliminates the need for you to refuel the tank prior to returning. The fuel amount charged at the time of rental will be based on a market competitive price and the car model rented. We are unable to issue a refund for unused fuel. A fuel deposit is not required. 3-Jun
Out of Hours Policy All Out of Hours reservations are on request at the charge advised on the main page of the terms & conditions. Out of hours returns are allowed at selected locations. Where a vehicle is returned outside office hours the location should confirm the procedure for returning the vehicle out of hours and the location of the key return box. All customers must be advised that they remain liable for vehicle damage until the vehicle is Updated in on the next working day. Please note that when returning out of hours at Marble Arch additional charges may apply. 3-Jun
Experian Authenticate Check Experian Authenticate Plus enables KEDDY to combat identity fraud by using independent data sources to establish a degree of confidence in the person's identity. This is achieved by validating that the presented details relating to the person's name and address being supplied to KEDDY are correct and that the person exists, and that they owner of these details is the person presenting them to KEDDY.
This check will leave an electronic note, or 'footprint', on your records to say that a check has taken place. It does NOT affect your credit rating, is not used as part of the credit vetting process, and the information is not sold to third parties.
Authenticate Plus enables KEDDY to accurately authenticate a person's identity without the need for documentary proof. A level of confidence in the identity of an applicant can be gained using the authentication index, number of identification confirmations, and the absence of Fraud Alerts. The Authentication index, ID confirmations, and Fraud Alerts are created by matching information provided by the applicant against that held on Experian's database of over 500 million records from a variety of different data sources.
Should you have any concerns over the search or require your credit records investigation to avoid any future issues - please contact Experian directly, who will be able to investigate.
www.creditexpert.co.uk - customerservice@creditexpert.co.uk - 0844 481 0800
Customer Support Centre, Experian Ltd, PO Box 1135, Warrington, WA55 1EP.		 -
Grace Period KEDDY offers you a 30 minute grace period after 24 hours are up (whole day rental). 3-Jun
Credit Cards Accepted MasterCard, Visa, Diners and American Express. 3-Jun
Debit Cards Accepted MasterCard and Visa 30-Jan
Advance Booking Delay 72 hours (only if advised on rate grid) -
Roadside Assistance In case of breakdown or accidents emergency telephone numbers can be found on the tax disc and key fob. Cover is provided through the AA or RAC dependant on the vehicle manufacturer. Customers should call the emergency number shown on their vehicle. Coverage is 24 hours a day, 7 days a week. 3-Jun
London Congestion Charge Congestion Charge is applicable in Central London.

The charge is payable daily Monday to Friday for each day a vehicle moves within the zone. No charge is payable for vehicles when they are parked within the zone for a full day.
The daily charge is £11.50 if paid by midnight on the day of travel and £14.00 if paid the next day. It is payable either by phone, online or at selected retail outlets within the zone (next day payment only available online or by phone). There is a fixed penalty system that will issue fines of £130.00 per day for non-payment, which is reduced to £65.00 if paid within 14 days.

Marble Arch and London Waterloo are the only KEDDY locations that fall into the Central London zone. If the customer picks up a car from Marble Arch between Monday and Friday (07.00-18.00) inclusive, KEDDY will offer to add the first day's Congestion Charge to the rental agreement for the customers convenience. The customer will then be responsible for paying the daily charge for all subsequent days (Saturday, Sunday and public holidays are exempt). For a customer picking up a car from Marble Arch on a Saturday, Sunday or public holiday no Congestion Charge fee will be added to the rental agreement for that first day. They will then be responsible for paying the fee for all subsequent chargeable days (excluding Saturday, Sunday and public holidays).		 3-Jun
Animal Policy We do not allow any animals other than Assistance Dogs to be transported in our vehicles.

If you are travelling with an Assistance Dog we draw to your attention that we do not supply dog guards or any other form of animal restraint for our vehicles and you are therefore responsible at all times for the behaviour and well-being of your dog. This responsibility includes ensuring that the dog is suitably restrained at all times so that it remains safe; it does not distract the driver or cause risk or injury to you or any other passengers sharing the vehicle with you.

Please Note that we do not under any circumstances accept liability for damage suffered by the vehicle or for injury caused to the dog or to you or the driver or to any passengers as a result of your failure to keep the dog appropriately restrained and/or controlled.

In addition you are required to return the vehicle to us in the same condition as it was at the start of the Hire Period (fair wear and tear excepted). If it is returned to us in a dirty or messy and/or damaged condition to the extent that it will require specialist cleaning and/or repair before it can be rented to the next customer then you will be liable for the special cleaning/valet charge described in the Tariff Guide attached to the standard terms and conditions of hire (T&Cs).		 6-Jun
Premium Location Surcharge 28-Jan
Where the Premium Location Surcharge is not included in the provided rate it will be billed additionally for checkouts at the following locations:
Aberdeen Airport Belfast International Airport Belfast City Airport Belfast City Birmingham Airport Birmingham City Blackpool Airport Bournemouth Airport
Bournemouth City Bradford Bristol Airport Bristol City Bristol Horfield Cardiff Airport Cardiff City Cardiff East
Dover East Midlands Airport Edinburgh Airport Exeter Airport Gatwick Airport Glasgow Airport Heathrow Airport Humberside Airport
Inverness Airport Inverness City Leeds Bradford Airport Liverpool Airport Liverpool East London Barking London Bayswater London City Airport
London Croydon South London Edgware London Enfield London Euston London Finchley London Fulham Broadway London Kennington London Kensington
London Kings Cross London Kingston Upon Thames London Lewisham London Marble Arch London North Cheam London Orpington London Park Royal London Putney Bridge
London Richmond London Streatham London Victoria London Waterloo London Woodford Green Luton Airport Luton City Manchester Airport
Manchester City Manchester Salford Newcastle Airport Newcastle Gateshead Norwich Airport Prestwick Airport Southampton Airport Southampton City
Stansted Airport Swansea Teesside Airport Wick Airport Please note a premium location surcharge of £35.00 + VAT, will be applied to the cost of rentals upon checkout from Wick Airport
                                 
                                 
Info for Inbound Customers
Info Comments Go Live
Overseas Residents An overseas customer is defined as one who, at the time of rental, is not resident in the United Kingdom or Northern Ireland. Included in this definition are residents of the Channel Islands and Isle of Man.

Non UK driving licence holders: Must have held a full and valid driving licence for a minimum of 12 months. Licences issued overseas must be clearly identifiable as a driving licence, otherwise an international driving licence will be required. Some licences are only valid in the country of issue e.g. India, so an international driving licence is required. In addition the following documentation must also be provided: (i) Passport or National ID card, (ii) proof of entry/exit into/out of the UK (e-tickets acceptable).		 23-Aug
Foreign Drivers Licences All first time leisure customers (renter or driver) who present a foreign driving licence and have a UK address must now provide a £1,000 deposit, with the exception of those customers renting a Selection vehicle who must now provide a £2,000 deposit.
For all leisure rentals where the reservation was placed on or after 1 February 2015, the driver must have held a full driving licence for a minimum of 3 years. If the valid from date is not available on the license then please ask the customer for this information. This will be acceptable as validation of this section of the rental criteria.
Licences issued overseas must be clearly identifiable as a driving licence, must entitle the licence holder to drive the category of vehicle that they wish to rent and must be valid to be used in the UK - some driving licences are only valid in the country of issue. Otherwise an International Driving Licence will be required.		 9-Nov

 

Cancellation policy
There will be no charge if the booking is cancelled more than 48 hours prior to the pick up time;
A cancellation fee of 35 GBP applies if cancelled less than 48 hours prior to the pick up time.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


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