sixt panama - new zealand car hire companies
sixt panama - car hire new zealand
Sixt Panama Rental Terms
General Rental Information
The renter and the driver have to be in possession of a valid driving license.
Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.
Please show a valid ID card or passport at time of pick up.
Special rental information by booking of Prepaid rates
Changing booking A booking can be changed up to 48 hours before the start of the rental (on availability) in return for an alteration charge of 27.00 USD. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost.
(Rebooking = RF)
Cancellation
A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to:
Sixt Panama Headquarters
Soluciones de Movilidad , S.A
Calle 50, Plaza los Portales, local 104-PB
0831-02510 Panama
Panama
Mail reservaciones@sixt.com.pa
(Cancellation = CL)
No-show
In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.
Age Restrictions
Minimum age in Panama is 21.
Minimum age and possession of a valid driving license in Panama is: 21 years/1 year for vehicle groups MCAR, E***, C***, I***, SF**, SPMR, FD**, PFAR, PVMR, LFAR.
25 years/2 years for vehicle groups SV**, FV**.
Driving licenses for the group PVMR must include approval for category D. If you don't hold a driving license issued in Panama please call and check for specific restrictions or requirements.
A Young Driver Surcharge of 5.00 USD per day applies for drivers under 25 years.
(Young Driver Surcharge = AE)
Conditions of Payment
Flexi-Tariff
All major international Credit Cards - such as American Express, Eurocard/Mastercard and Visa - are accepted.
Diners Club is not accepted.
All other Debit Cards and prepaid cards are not accepted.
Sixt CarExpress Servicecard is only accepted in combination with a valid Credit Card.
Cash Payment is accepted.
Prepaid Tariff
The following credit cards are accepted: Eurocard/Mastercard, AmericanExpress Card, VISA Card.
We do not accept any prepaid cards or debit cards (Visa Electron).
The renter must be the owner of the indicated credit card. The authorised driver details and method of payment will be confirmed at reservation stage and cannot be amended. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card.
By booking a prepaid rate, the credit card will be charged before the start of rental, directly with the estimated total amount of rental. The amount that will be charged on your credit card comprises the price of the rental as well as all additional extra fees.
The rental charge (plus any other charges agreed, e.g. exemptions from liability, delivery charges, airport charges etc.) plus Value Added Tax in the statutory amount applicable from time to time must, as a matter of principle, be paid in full for the agreed rental period, i.e. if the vehicle is collected late or returned early there shall be no refund.
Generally
An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.
Please note, that payments with credit card may require the PIN of the credit card.
General Protection Conditions
Third Party Insurance (TI)
TI is mandatory in Panama (17.12 USD per day).
Protection coverage for the vehicle rented includes Third Party Liability with a maximum cover of 10,000.00 USD for personal injuries and material damages.
TI is mandatory in Panama. Unless the renter can provide written proof to Sixt at time of pick up that the renter's credit card car rental insurance is valid in Panama for the type of vehicle being rented.
Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.
(Third Party Liability = TI)
Liability coverage/Supplemental Liability Insurance (SLI)
If purchased Supplemental Liability Insurance (SLI) protects you against claims made by a third party for -bodily injury- and/or property damage sustained as a result of an accident while you are operating a -rental vehicle-.
This coverage supplies Renter with third-party liability protection up to a limit of 250,000.00 USD per accident.
Supplemental Liability Insurance (SLI) does not cover all situations that may arise while operating a -rental vehicle-. SLI does not cover all risks. There may be exclusions for unauthorized or intoxicated drivers, no first party uninsured motorist coverage, no coverage for certain passengers in the Vehicle, and other exclusions.
The cost of Supplemental Liability Insurance is as follows: see table
(Supplemental Liability Insurance = SL)
Loss Damage Waiver (LDW)
Loss Damage Waiver removes the drivers responsibility to a part of the vehicle in case of damage or theft.
LDW is mandatory in Panama.
If the driver is covered by his credit card rental protection, the customer / driver must present binding documents from the credit card company in English or Spanish.
The cost of LDW is as follows: see table
If LDW is not accepted the customer will be held liable for the full value of the car. If LDW is accepted, customer is only responsible for the following amounts: 2,000.00 USD for all groups.
(Loss Damage Waiver = LD)
Top Cover LDW
If LDW is already included in the rates, the renter can choose Top Cover LDW to reduce/eliminate the Non-Waiverable Responsibility.
The cost of Top Cover LDW is as follows: see table
If Top Cover LDW is accepted, customer is only responsible for the following amounts: 500.00 USD
(Top Cover LDW = BE)
Super Top Cover LDW
If LDW is already included in the rates, the renter can choose Super Top Cover LDW to reduce/eliminate the Non-Waiverable Responsibility.
The cost of Super Top Cover LDW is as follows: see table
If Super Top Cover LDW is accepted, customer is only responsible for the following amounts: 0.00 USD.
(Super Top Cover LDW = BF)
Personal Accident Protection (PAP)
By taking out personal accident protection the protection can also be extended to cover the consequences of an accident.
The cost of PAP is as follows: see table
By taking out PAP the limit of liability is:
10,000.00 USD for invalidity,
30,000.00 USD for main driver decease (USD 15,000.- for passenger decease)
3,000.00 USD for medical costs.
500.00 USD for personal belongings except electronic items such as cell phones, GPS etc.
(Personal Accident Protection = I)
|
CRS Code |
Supplemental Liability Insurance |
||
|
USD/Day 1-29 |
USD/30 Days per period |
USD/from Day 31 |
|
|
All groups |
10.69 |
267.50 |
8.91 |
|
CRS Code |
Loss Damage Waiver |
||
|
USD/Day 1-29 |
USD/30 Days per period |
USD/from Day 31 |
|
|
MCMR, ECMR, ECAR, CDMR, CDAR, IDMR, IDAR, SDMR, SDAR, FDAR |
6.42 |
160.50 |
5.35 |
|
LDAR, FV**, SFMR, SFAR, XFAR, LFAR, PFAR, SPMR, SV**, PVMR |
11.77 |
160.50 |
5.35 |
|
CRS Code |
Top Cover LDW |
||
|
USD/Day 1-29 |
USD/30 Days per period |
USD/from Day 31 |
|
|
All groups |
12.83 |
267.50 |
8.91 |
|
CRS Code |
Super Top Cover LDW |
||
|
USD/Day 1-29 |
USD/30 Days per period |
USD/from Day 31 |
|
|
All groups |
20.28 |
321.00 |
10.70 |
|
CRS Code |
Pers. Accident Protection |
||
|
USD/Day 1-29 |
USD/30 Days per period |
USD/from Day 31 |
|
|
All groups |
6.41 |
181.90 |
6.07 |
Tyre and Windscreen Coverage (GT)
Tyre and Windscreen Coverage provides cover against the consequences of damages on tires, windscreen, side windows and backwindow.
The cost of GT is 5.34 USD per day.
If GT is not accepted the customer will be held liable for the full value of damages on tires, windscreen, side windows and backwindow. If GT is accepted, customer is only responsible for the following amounts: 0.00 USD.
(Tyre and Windscreen Coverage = GT)
Delivery & Collection
During Opening Hours
Within city limits a Delivery/Collection Service charge of 5.00 USD applies.
(Delivery = DL
Collection = CO)
Out of Opening Hours
Delivery/Collection Service is on request. Please contact the local rental station.
An out of opening hours charge for Delivery/Collection Service may apply.
(Delivery = DL
Collection = CO)
Out Of Hours
An Out Of Hours surcharge of 53.50 USD occurs for bookings out of opening hours.
(Out Of Hours = OH)
One-Way Rentals
National
All One-Way Rentals are on request. Please contact the local rental station.
For One-Way-Rentals within Sixt locations in Panama a charge of 0.00 USD up to 192.60 USD applies.
(One-Way = OW)
International
International One-Way Rentals are not allowed.
(One-Way = OW)
Cross Border Rentals & Territorial Restrictions
Cross Border Rentals are not allowed.
Premium Location Fee
A Premium location fee of 12% on the non-reduced basis rental rate (T&M) occurs for rentals at airport and train stations.
(Premium Location Surcharge = Y)
Extras
|
Accessory |
USD/Day |
USD/Rental |
|
|
|
Baby Seat (guaranteed) (0-18 kg) |
4.57 |
45.86 |
|
|
Child Seat (guaranteed) (15-36 kg) |
5.59 |
56.05 |
|
|
Navigation System |
9.99 |
|
|
|
Internet USB-Stick |
12.99 |
Accessories are bookable without obligation and subject to availability.
Express Toll Service
Unlimited use of toll is available for 7.48 USD/day.
Additional Driver
An Additional Driver Surcharge of 5.57 USD per day.
(Additional Driver = AD)
Refuelling Charge
All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise a charge of 2.47 USD per litre of petrol or 2.47 USD per litre of diesel will apply.
(Fuel = FC)
Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.
(Prepaid Fuel = PF)
VAT
7%
All rates include tax/VAT (if incurred).
For partner with individual agreements alternative prices and regulations can apply.
(subject to change)
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
Sixt Panama Rental Terms for travel between 21-Nov-2014 and 31-Dec-2019
General Rental Information
The renter and the driver have to be in possession of a valid driving license.
Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.
Please show a valid ID card or passport at time of pick up.
Special rental information by booking of Prepaid rates
Changing booking A booking can be changed up to 48 hours before the start of the rental (on availability) in return for an alteration charge of 27.00 USD. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost.
(Rebooking = RF)
Cancellation
A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to:
Sixt Panama Headquarters
Soluciones de Movilidad , S.A
Calle 50, Plaza los Portales, local 104-PB
0831-02510 Panama
Panama
Mail reservaciones@sixt.com.pa
(Cancellation = CL)
No-show
In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.
Age Restrictions
Minimum age in Panama is 21.
Minimum age and possession of a valid driving license in Panama is: 21 years/1 year for vehicle groups MCAR, E***, C***, I***, SF**, SPMR, FD**, PFAR, PVMR, LFAR.
25 years/2 years for vehicle groups SV**, FV**.
Driving licenses for the group PVMR must include approval for category D. If you don't hold a driving license issued in Panama please call and check for specific restrictions or requirements.
A Young Driver Surcharge of 5.00 USD per day applies for drivers under 25 years.
(Young Driver Surcharge = AE)
Conditions of Payment
Flexi-Tariff
All major international Credit Cards - such as American Express, Eurocard/Mastercard and Visa - are accepted.
Diners Club is not accepted.
All other Debit Cards and prepaid cards are not accepted.
Sixt CarExpress Servicecard is only accepted in combination with a valid Credit Card.
Cash Payment is accepted.
Prepaid Tariff
The following credit cards are accepted: Eurocard/Mastercard, AmericanExpress Card, VISA Card.
We do not accept any prepaid cards or debit cards (Visa Electron).
The renter must be the owner of the indicated credit card. The authorised driver details and method of payment will be confirmed at reservation stage and cannot be amended. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card.
By booking a prepaid rate, the credit card will be charged before the start of rental, directly with the estimated total amount of rental. The amount that will be charged on your credit card comprises the price of the rental as well as all additional extra fees.
The rental charge (plus any other charges agreed, e.g. exemptions from liability, delivery charges, airport charges etc.) plus Value Added Tax in the statutory amount applicable from time to time must, as a matter of principle, be paid in full for the agreed rental period, i.e. if the vehicle is collected late or returned early there shall be no refund.
Generally
An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.
Please note, that payments with credit card may require the PIN of the credit card.
General Protection Conditions
Third Party Insurance (TI)
TI is mandatory in Panama (17.12 USD per day).
Protection coverage for the vehicle rented includes Third Party Liability with a maximum cover of 10,000.00 USD for personal injuries and material damages.
TI is mandatory in Panama. Unless the renter can provide written proof to Sixt at time of pick up that the renter's credit card car rental insurance is valid in Panama for the type of vehicle being rented.
Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.
(Third Party Liability = TI)
Liability coverage/Supplemental Liability Insurance (SLI)
If purchased Supplemental Liability Insurance (SLI) protects you against claims made by a third party for -bodily injury- and/or property damage sustained as a result of an accident while you are operating a -rental vehicle-.
This coverage supplies Renter with third-party liability protection up to a limit of 250,000.00 USD per accident.
Supplemental Liability Insurance (SLI) does not cover all situations that may arise while operating a -rental vehicle-. SLI does not cover all risks. There may be exclusions for unauthorized or intoxicated drivers, no first party uninsured motorist coverage, no coverage for certain passengers in the Vehicle, and other exclusions.
The cost of Supplemental Liability Insurance is as follows: see table
(Supplemental Liability Insurance = SL)
Loss Damage Waiver (LDW)
Loss Damage Waiver removes the drivers responsibility to a part of the vehicle in case of damage or theft.
LDW is mandatory in Panama.
If the driver is covered by his credit card rental protection, the customer / driver must present binding documents from the credit card company in English or Spanish.
The cost of LDW is as follows: see table
If LDW is not accepted the customer will be held liable for the full value of the car. If LDW is accepted, customer is only responsible for the following amounts: 2,000.00 USD for all groups.
(Loss Damage Waiver = LD)
Top Cover LDW
If LDW is already included in the rates, the renter can choose Top Cover LDW to reduce/eliminate the Non-Waiverable Responsibility.
The cost of Top Cover LDW is as follows: see table
If Top Cover LDW is accepted, customer is only responsible for the following amounts: 500.00 USD
(Top Cover LDW = BE)
Super Top Cover LDW
If LDW is already included in the rates, the renter can choose Super Top Cover LDW to reduce/eliminate the Non-Waiverable Responsibility.
The cost of Super Top Cover LDW is as follows: see table
If Super Top Cover LDW is accepted, customer is only responsible for the following amounts: 0.00 USD.
(Super Top Cover LDW = BF)
Personal Accident Protection (PAP)
By taking out personal accident protection the protection can also be extended to cover the consequences of an accident.
The cost of PAP is as follows: see table
By taking out PAP the limit of liability is:
10,000.00 USD for invalidity,
30,000.00 USD for main driver decease (USD 15,000.- for passenger decease)
3,000.00 USD for medical costs.
500.00 USD for personal belongings except electronic items such as cell phones, GPS etc.
(Personal Accident Protection = I)
|
CRS Code |
Supplemental Liability Insurance |
||
|
USD/Day 1-29 |
USD/30 Days per period |
USD/from Day 31 |
|
|
All groups |
10.69 |
267.50 |
8.91 |
|
CRS Code |
Loss Damage Waiver |
||
|
USD/Day 1-29 |
USD/30 Days per period |
USD/from Day 31 |
|
|
MCMR, ECMR, ECAR, CDMR, CDAR, IDMR, IDAR, SDMR, SDAR, FDAR |
6.42 |
160.50 |
5.35 |
|
LDAR, FV**, SFMR, SFAR, XFAR, LFAR, PFAR, SPMR, SV**, PVMR |
11.77 |
160.50 |
5.35 |
|
CRS Code |
Top Cover LDW |
||
|
USD/Day 1-29 |
USD/30 Days per period |
USD/from Day 31 |
|
|
All groups |
12.83 |
267.50 |
8.91 |
|
CRS Code |
Super Top Cover LDW |
||
|
USD/Day 1-29 |
USD/30 Days per period |
USD/from Day 31 |
|
|
All groups |
20.28 |
321.00 |
10.70 |
|
CRS Code |
Pers. Accident Protection |
||
|
USD/Day 1-29 |
USD/30 Days per period |
USD/from Day 31 |
|
|
All groups |
6.41 |
181.90 |
6.07 |
Tyre and Windscreen Coverage (GT)
Tyre and Windscreen Coverage provides cover against the consequences of damages on tires, windscreen, side windows and backwindow.
The cost of GT is 5.34 USD per day.
If GT is not accepted the customer will be held liable for the full value of damages on tires, windscreen, side windows and backwindow. If GT is accepted, customer is only responsible for the following amounts: 0.00 USD.
(Tyre and Windscreen Coverage = GT)
Delivery & Collection
During Opening Hours
Within city limits a Delivery/Collection Service charge of 5.00 USD applies.
(Delivery = DL
Collection = CO)
Out of Opening Hours
Delivery/Collection Service is on request. Please contact the local rental station.
An out of opening hours charge for Delivery/Collection Service may apply.
(Delivery = DL
Collection = CO)
Out Of Hours
An Out Of Hours surcharge of 53.50 USD occurs for bookings out of opening hours.
(Out Of Hours = OH)
One-Way Rentals
National
All One-Way Rentals are on request. Please contact the local rental station.
For One-Way-Rentals within Sixt locations in Panama a charge of 0.00 USD up to 192.60 USD applies.
(One-Way = OW)
International
International One-Way Rentals are not allowed.
(One-Way = OW)
Cross Border Rentals & Territorial Restrictions
Cross Border Rentals are not allowed.
Premium Location Fee
A Premium location fee of 12% on the non-reduced basis rental rate (T&M) occurs for rentals at airport and train stations.
(Premium Location Surcharge = Y)
Extras
|
Accessory |
USD/Day |
USD/Rental |
|
|
|
Baby Seat (guaranteed) (0-18 kg) |
4.57 |
45.86 |
|
|
Child Seat (guaranteed) (15-36 kg) |
5.59 |
56.05 |
|
|
Navigation System |
9.99 |
|
|
|
Internet USB-Stick |
12.99 |
Accessories are bookable without obligation and subject to availability.
Express Toll Service
Unlimited use of toll is available for 7.48 USD/day.
Additional Driver
An Additional Driver Surcharge of 5.57 USD per day.
(Additional Driver = AD)
Refuelling Charge
All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise a charge of 2.47 USD per litre of petrol or 2.47 USD per litre of diesel will apply.
(Fuel = FC)
Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.
(Prepaid Fuel = PF)
VAT
7%
All rates include tax/VAT (if incurred).
For partner with individual agreements alternative prices and regulations can apply.
(subject to change)
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
